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SAP C_THINK1_02 exam consists of 80 multiple-choice questions that cover various aspects of design thinking, such as empathizing with users, defining problems, ideating solutions, prototyping, and testing. C-THINK1-02 Exam is conducted in a proctored environment and has a duration of 180 minutes. To pass the exam, candidates need to score a minimum of 64% marks.
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SAP C-THINK1-02 Exam is an online, proctored exam that consists of 80 multiple-choice questions. C-THINK1-02 exam is available in several languages, including English, Spanish, French, German, Portuguese, and Japanese. To be eligible to take the exam, candidates must have completed the SAP Design Thinking course or have equivalent knowledge and experience.
SAP Certified Associate - Design Thinking Sample Questions (Q62-Q67):
NEW QUESTION # 62
How would an interview team identify the workarounds that users perform? Note: There are 2 correct Answers to this question.
- A. By capturing socio-demographics
- B. By asking "why" questions
- C. By understanding the user types and the context of the challenge
- D. By observing the environment, tools used and body language
Answer: B,C
NEW QUESTION # 63
You are in the ideation phase and you want the team to brainstorm ideas for solving the challenge. However, the team is not generating enough ideas. As coach, how do you manage this situation? Note: There are 2 correct answers to this question.
- A. Influence the energy level in the team by pushing them, for example, with questions like "What would superman do?"
- B. Step in as soon as the team creates "wild ideas" to refocus the team and increase the number of ideas generated.
- C. Make sure the team creates good brainstorming questions
- D. Add additional members to the team.
Answer: A,C
Explanation:
During theideation phase, brainstorming is a critical activity for generating a wide range of ideas. If the team is struggling to produce enough ideas, it is the coach's responsibility to facilitate and energize the session effectively. Below is a detailed explanation of the correct answers:
* Definition:Brainstorming questions are prompts that guide the team's thinking and encourage creative exploration of the problem space.
* Why it's important:
* Poorly framed questions can limit creativity and result in fewer ideas. Well-crafted questions, such as "How might we..." or "What if...", open up possibilities and inspire innovative thinking.
* SAP Design Thinking methodology emphasizes the importance of crafting clear, open-ended questions to stimulate divergent thinking during ideation.
NEW QUESTION # 64
Which interview question should you avoid? Note: There is 1 correct answer to this question.
- A. What do you do when you arrive at office?.
- B. Would you prefer to skip this step in the process?
- C. Can you show me how you interact with the software?
- D. Why do you feel stressed during this process?
Answer: A
Explanation:
In the context of SAP Design Thinking methodology, interviews are a crucial part of the Empathy phase where the goal is to deeply understand the user's experiences, challenges, and needs. The type of questions asked during this phase should be open-ended, non-leading, and focused on gaining insights into the user's emotions, behaviors, and pain points.
* Option A: Why do you feel stressed during this process?This question is valid as it seeks to understand the emotional state of the user in relation to a specific process. It aligns with the goal of uncovering pain points and emotional triggers, which is central to empathy in Design Thinking.
* Option B: Can you show me how you interact with the software?This question is also valid because it encourages the user to demonstrate their interaction with the software, providing valuable behavioral insights. Observing users in action is a key technique in understanding their actual workflow and challenges.
* Option C: What do you do when you arrive at office?.This question should be avoided because it is too broad and does not directly relate to the specific process or problem being investigated. It lacks focus and may lead to irrelevant information that does not contribute to understanding the user's needs or pain points. According to SAP Design Thinking principles, questions should be purposeful and aimed at eliciting meaningful insights related to the user experience.
* Option D: Would you prefer to skip this step in the process?This question is valid as it invites the user to express preferences and opinions about specific steps in a process, potentially revealing inefficiencies or areas for improvement.
NEW QUESTION # 65
What are general rules in a Design Thinking session? Note; There are 3 correct answers to this question.
- A. Fail early, fail often
- B. Defer judgment.
- C. Explain your ideas in a creative way
- D. Convince, don 't confuse
- E. Think user centric
Answer: A,B,E
Explanation:
Design Thinking sessions are guided by a set of principles and rules that foster creativity, collaboration, and innovation. These rules ensure that participants remain focused on user needs, embrace experimentation, and maintain a positive, open mindset. Below is a detailed explanation of the correct answers and their alignment with SAP Design Thinking methodology:
* Definition:Thinking user centric means keeping the end user at the center of all discussions, decisions, and solutions throughout the Design Thinking process.
* Why it's a general rule:
* Design Thinking is inherently user-centered, and all activities should aim to understand and address the needs, pain points, and desires of the target audience.
* By focusing on the user, teams can develop solutions that are meaningful, relevant, and impactful.
* SAP Design Thinking methodology emphasizes empathy as a core principle, encouraging teams to immerse themselves in the user's perspective.
NEW QUESTION # 66
What are the main objectives of the "charretting" technique? Note: There are 2 correct answers to this question.
- A. Collaboratively evaluate potential areas for a given project scope
- B. Design Thinking challenges into one
- C. Discuss with project sponsors if the scope is fuzzy or unclear Merge multiple
- D. Speed up the synthesis phase.
Answer: A,C
NEW QUESTION # 67
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